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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Casey Waters

March 9, 2026

5  out of  5
rating by Casey Waters
"Caroline was incredibly helpful and an absolute pleasure to work with. Couldn’t be happier with my policy and the services. 10/10 would recommend to anyone!"
We responded:
"Thank you for your kind review of State Farm Agent Nick Rome’s Team. We appreciate it!"
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Travis Perdue

January 5, 2026

5  out of  5
rating by Travis Perdue
"The team up there always responds quickly and handles my insurance needs quickly. Caroline goes above and beyond to help me with the best coverage for the best price."
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Taylor Wilson

December 23, 2025

5  out of  5
rating by Taylor Wilson
"Caroline at State Farm was absolutely wonderful to work with. She was knowledgeable, patient, and took the time to explain everything. She made the entire process smooth and stress-free. I truly appreciate her excellent customer service and would highly recommend her to anyone looking for insurance!"
We responded:
"Thanks Taylor!"
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Britannica Brooks

December 4, 2025

5  out of  5
rating by Britannica Brooks
"Mrs.Janet is the best so sweet and kind she is definitely a jewel to the company. I always look forward to hearing her voice when she calls."
We responded:
"Thanks so much Britannica!"
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Debbie Benedek

December 1, 2025

5  out of  5
rating by Debbie Benedek
"Caroline was fantastic. She worked diligently to help me find the policies for my auto and home that would fit my needs. I give her A+ for customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ashline Harding

October 10, 2025

5  out of  5
rating by Ashline Harding
"Caroline and her team Nile, & Shawnna were very helpful and knowledgeable on getting me a better price on insurance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tamantha Boatman

October 9, 2025

5  out of  5
rating by Tamantha Boatman
"Caroline and other staff members were very helpful and got the job done quickly and efficiently, and was able to provide better coverage for lesser amount"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Charles Garrett

October 2, 2025

5  out of  5
rating by Charles Garrett
"10/10 for Skylar, she might be new, but she's a true pleaser. She went above and beyond to help me resolve my issues."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Carri McLain

August 1, 2025

5  out of  5
rating by Carri McLain
"Above and beyond service, you won’t find a better more comprehensive plan at a better price point. Nick has a fabulous team here. Janet made the process of finding the right plan for my needs and budget seamless and effortless. I highly recommend reaching out to this team for your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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WENDY SAPP

April 16, 2025

5  out of  5
rating by WENDY SAPP
"Pam was such a help! She took care of everything I needed. I transferred from another insurance company because of her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Adam Hutchison

February 26, 2025

5  out of  5
rating by Adam Hutchison
"Caroline was very much knowledgeable and helpful to me in getting my task done."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gail “Gail Arlene” Harper

February 19, 2025

5  out of  5
rating by Gail “Gail Arlene” Harper
"Caroline was so good 👍 I cancelled my previous policy with progressive. She Added coverage and I still saved over $300+ 5***** Thank you"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joshua McCauley

December 20, 2024

5  out of  5
rating by Joshua McCauley
"Caroline and Ms Janet are the best"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Samantha Renee Hines

November 12, 2024

5  out of  5
rating by Samantha Renee Hines
"Caroline Harvile is fantastic. Unbelievably professional. She got me a great quote and saved me money. I'm very happy with this team."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jeremy Dupree

October 22, 2024

5  out of  5
rating by Jeremy Dupree
"Phenomenal insurance company! The staff at this insurance company is absolutely wonderful. I switched from another insurance company and the customer service was absolutely like day and night. I am so happy to be a customer and I feel way more confident being insured by somebody I’m comfortable with. Caroline is amazing and so patient and knowledgeable. I highly recommend getting your quotes and policies from this office. I shopped around diligently and could not find any competitors that even comes close in value or customer service. Do yourself a favor and contact them today!"
We responded:
"Thank you, Jeremy, for your 5-star review! We are glad Caroline could assist you with your needs. Thank you for your business!"
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Misty Smith

September 11, 2024

5  out of  5
rating by Misty Smith
"Loved the help today"
We responded:
"Thank you, Misty for your 5-star review! We appreciate you and your business!"
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Tony Jones

September 11, 2024

5  out of  5
rating by Tony Jones
"Caroline helped me out a lot. Very pleased with the customer serviced I received"
We responded:
"Thank you, Mr. Jones, for your 5-star review! We are happy that Caroline was able to assist you. We appreciate your business!"
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CreekSquad

August 16, 2024

5  out of  5
rating by CreekSquad
"Good people"
We responded:
"Thank you for your 5-star review! We appreciate you and your business! "
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Sam Curry

August 9, 2024

5  out of  5
rating by Sam Curry
"Love my statefarm people Janet ,Caroline ,Pam,and nick! All great!!"
We responded:
"Thank you, Sam for your 5-star review! We appreciate you, and your business!"
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Samantha berry

August 5, 2024

5  out of  5
rating by Samantha berry
"I had a very good experience today with Caroline Harville. She answered all my questions and was very helping."
We responded:
"Thank you, Samantha for your 5-star review! We are glad Caroline could help you. We appreciate you and your business."
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Sallie Simington

August 2, 2024

5  out of  5
rating by Sallie Simington
"Ilove state Farm"
We responded:
"Thank you, Sallie for your 5-star review! We appreciate you and your business! "
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Taylor Meyers

June 15, 2023

5  out of  5
rating by Taylor Meyers
"Great agent and friendly staff"
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Philip Ganz

October 29, 2022

5  out of  5
rating by Philip Ganz
"Very good. I have been with that agency in Vivian since 1979."
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Ken Walling

October 13, 2022

4  out of  5
rating by Ken Walling
"Just started with State Farm Drive Safe & Save device in car today! Hope it will save money! Will write review next month on savings! Very easy to use. Just set Bluetooth when you drive! I needed some help with a issue and they were very gracious and helpful! The beauty of have a local insurance office! And the price of combining home and auto is amazing! Highly Recommend!"
We responded:
"Thank you for being a great customer Mr. Ken!"
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daniele england

July 14, 2022

5  out of  5
rating by daniele england
"We have been customers with this office since 1991, you just don't get this type of service everywhere....and I ought to know, I'm in the business too."